5555 Franklin St, Denver
WE’RE HERE TO PROVIDE THE BEST METAL RECYCLING IN DENVER
We are a close-knit group of friendly folks who care about what we do. So when you call for service, price quotes, or account questions—or when you drive through our gate—we’ll be here for you.
Murray, Alan and Michael Cohen, Owners
As the owners of Iron & Metals, we obviously have many responsibilities. But none is more important to us than making sure you’re getting the exceptional service and fair treatment that will make you a lifelong customer or business partner.
As our founder, mentor, father and grandfather Bob Cohen often said, “You can never make a bad deal with good people.” We like to think he still watches over things around here, and we work every day to be the “good people” to whom he referred.
OUR COMPANY PHILOSOPHY: “WHAT IS A CUSTOMER?”
- A customer is the most important person ever in this office…in person, by mail or by telephone.
- A customer is not dependent on us…we are dependent on him/her.
- A customer is not an interruption of our work…he/she is the purpose of it.
- We are not doing a favor by serving a customer…he/she is doing us a favor by giving us the opportunity to do so.
- A customer is not someone to argue or match wits with…no one ever wins an argument with a customer.
- A customer is a person who brings us his/her wants…it is our job to handle them profitably, to him/her and to ourselves.
Michael Yourtz, Vice President, Commercial Accounts
If you’re a current customer, you’ve probably met Michael. As our primary account rep, Michael makes sure you have the containers and service set-up you need to make your metals recycling as convenient and profitable as possible.
With two decades in scrap operations and purchasing, Michael knows his metals. That makes him very valuable to you as a scrap consultant. He is happy to visit any time to quote a clean-up or go over your current industrial service.
The bottom line: Many of our competitors employ “newbies” in this position – but IMI customers get our most experienced and knowledgeable scrap buyer.
Tap Sittiseri, Vice President, Non-Ferrous Division
Not only is Tap one of the friendliest, funniest guys you’ll ever meet, he has also become one of Denver’s premier scrap buyers. In part, that’s because we put him through the ringer with training: sorting, cutting, baling, grading and operations were his introduction to the business. We believe strongly that buyers need to know exactly what each grade of metal contains, how we process it and sell it, and the exact value of each item. Knowing his metals inside and out helps Tap offer you the best pricing possible, along with accurate, honest grading of all materials.
When you drive in with a load of copper, aluminum, stainless or other metals, Tap will grade and price your material, and direct you around the yard for safe, timely unloading.
The bottom line: Whether you’re a regional wholesaler, a hard working scrap peddler, or a plumber with a pick-up full of copper tubing, Tap will treat you with the honesty and respect you deserve (and that keeps you coming back).
Jacinda Stinson, Dispatch Manager
Jacinda has been dispatching our trucks ever since Wanda, our 30-year veteran, announced her retirement a couple years ago. In that time, Jacinda has picked up right where Wanda left off, making sure your containers get switched accurately and quickly when you call for service.
As Dispatch Manager, Jacinda is the heart and soul of our customer service. She has been essential here at IMI for a dozen years, and now she’s quickly becoming “family” to many of our customers as well. Any customer who has called at the last minute to get a scrap bin switched out, requested a container for a clean-up, or asked to schedule a specific service appointment knows just how accommodating and professional Jacinda is.
The bottom line: Nobody in the Denver area is as committed to scrap pick-up service as IMI, and Jacinda makes sure we stand head and shoulders above our competition.
Kathy Dawson, Office Manager
Kathy really runs the show around here. Besides maintaining a professional atmosphere in the office at all times, Kathy is also our primary bookkeeper. She has all your account info at her fingertips, and she can help you match up scrap shipments with payments … pair invoices with service dates … and sort out any other paperwork questions you might have. Kathy also prepares the summaries we provide to help you track scrap volumes and meet your reporting requirements.
The bottom line: For current customers and vendors, Kathy is the one to ask when you have questions about accounting, business practices, or any other inquiry about how we operate.
Joe Panza, Industrial Scrap Buyer
We got to know Joe very well over the years, because he’s called on us frequently as a sales rep for other industrial companies. And, we were so impressed with his sales style, that we hired him for ourselves.
For 20+ years, Joe has directed sales in trucking, fabrication, healthcare and other industrial services. He knows how to deliver on promises and go the extra mile to build long-lasting relationships. That’s what he’s tasked to do here at IMI.
The bottom line: Joe is a real sales pro! When he quotes metal pricing or consults on a clean-up project, you can count on accurate information and follow-through.
Scott Dassler, Retail Metals Buyer
Sometimes you just get lucky – and that’s how we feel about finding Scott. A Colorado native, Scott has worked around town at various stamping and machine shops, so he knows how industrial customers operate. Then Scott started a successful small scrap pick-up operation, and he quickly realized IMI was the best place to bring his product. After years of getting to know him, we recognized Scott would be a valuable addition to our scrap buying team, so we brought him on board.
Scott has 25 years experience overall in the metals industry, and he has become an expert at buying e-scrap, catalytic converters and automotive parts, communications components, and every other grade of scrap metal you can collect.
The bottom line: You want the most money for your scrap – and Scott has been in your shoes. He’ll help you sort, prepare and sell your scrap so you get the best return possible.
Brian Froid, Yard Foreman
When you deliver a load of scrap, Brian is the guy who inspects the material and directs you where to unload. He’s been with IMI for 25 plus years, so he knows our scrap piles like the back of his hand. Brian communicates with Erin at the front counter about what you have, and what it’s worth. Best of all for you, Brian understands our philosophy that we don’t try to make every possible penny on every possible load. Instead, we want to build a repeat customer base by treating you fairly and with respect.
The bottom line: Brian will help you navigate our yard safely, and he’ll go over your load to let you know what it’s worth, and what you could do to get the most money for your material.
Raymond Solis, Scrap Buyer and Safety Coordinator
In his dozen or so years here, Raymond has worn many hats, including truck driver, scrap sorter and scale operator. For the past few years, Raymond has learned to become a trusted scrap buyer, and he directs most customers around our non-ferrous receiving area.
Lately, though, Raymond has taken on his most important role yet, that of Safety Coordinator. Every company is in business to make money, but around here, making sure every employee goes home healthy and every customer leaves our yard safely is priority #1.
The bottom line: Raymond has the know-how to price and grade metals, and he also helps ensure that IMI is an easy, safe place to drive in and sell your scrap.
Erin Goltz, Front Counter and Scale Operator
Erin is the friendly face in the window at our full-length truck scale and at our retail counter. She’s often the first person you meet when you’re here, so she knows how important it is to be helpful and courteous, no matter how many trucks she’s receiving, weighing, shipping or tracking around our yard.
The bottom line: Erin is many people’s favorite. After all, she pays you when you deliver a load of scrap to us!
Amy Leslie, Office Assistant
Amy may be our newest office staffer, but she’s quickly becoming an MVP at IMI. That’s because she’s everyone’s backup and can do most tasks around the office. You may see her backing up Erin at our front scale counter, talk to her for dispatch calls, or more likely, her friendly greeting will be the first thing you hear when you call in. Regardless, Amy is a great starting point for any question you may have.
The bottom line:The bottom line: You can count on Amy to direct you to the right folks here for pricing, dispatch, or anything else you might need help with.